Knowledge Management and Six Sigma: Exploring the Potential of Two Powerful Disciplines
Both Six Sigma and knowledge management (KM) share a notable distinction in a corporate universe full
of change initiatives and improvement philosophies. Like the embrace of team structures in the 1980s,
these two approaches to business management, after proven successes, have been integrated into
regular operations at leading companies, while most methods have been quickly exposed as ineffective
trends. And the quality functions that often guide and maintain the learning cultures within organizations
are challenged to create a synergistic relationship between the two established approaches.>
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